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    When booking with Travis Air Force Base ID Cards Center you may receive appointment specific communication from Setmore. This may include booking and cancellation confirmations, payment receipts and appointment reminders via email or SMS.
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      When booking with Travis Air Force Base ID Cards Center you may receive appointment specific communication from Setmore. This may include booking and cancellation confirmations, payment receipts and appointment reminders via email or SMS.
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        • Travis Air Force Base ID Cards Center 5 5          

          Very quick and efficient. My appointment was on time and my picture made me look younger. What more can anyone ask for.

        • Travis Air Force Base ID Cards Center 5 5          

          Great service. Thank you for squeezing me in.

        • Travis Air Force Base ID Cards Center 5 5          

          My technician was awesome! Professional, fast, and accurate. Thank you!

        • Travis Air Force Base ID Cards Center 5 5          

          Great experience! Very helpful and courteous though I think the guy at the pass and ID card place on the second floor could smile and be more personable. He never once said a kind thing or cracked a smile. He shoved the ID card towards me and never said a thing.

        • Travis Air Force Base ID Cards Center 5 5          

          If YOU ARE NOT FAMILIAR WITH TRAVIS, STOP AT THE VISITOR CENTER. THE STAFF AT THE ID CARD OFFICE WERE VERY HELPFUL AND CONSIDERATE

        • Travis Air Force Base ID Cards Center 5 5          

          Even with all the craziness going on in the world, they were on time, and so delightful to be with. I was well cared for!!

        • Travis Air Force Base ID Cards Center 5 5          

          Very efficient and pleasant people

        • Travis Air Force Base ID Cards Center 5 5          

          answered all my questions directly and in timely manner. thanks!

        • Travis Air Force Base ID Cards Center 5 5          

          I was very happy with my appointment today the staff was professional and very helpful.the young man who did my ID was great. Ani was very impressed with the young man who remember my last visit.and although my having to return was my fault because I forgot to bring my SSA CARD he asked me how was I doing and told me he was sorry we had to drive back from San Leandro again. That really impressed me.Thank you for a wonderful experience at Travis. I felt safe and secure the way you set up social distancing. I loved the base it was so neat and clean.

        • Travis Air Force Base ID Cards Center 5 5          

          The people were friendly. I'm happy they switched over to appointment only. It took about an hour and a half but I understand it was because of COVID. It was organized and didn't take long for my ID to renewed once I got to the back.

        • Travis Air Force Base ID Cards Center 5 5          

          Everyone was very professional and courteous. Please keep up the great job always !!!

        • Travis Air Force Base ID cards Center 5 5          

          I lost my Mil ID (dependent) along with my DL and two debit cards last Friday on a bike ride. Made an appt to replace it and was able to get in relatively quickly. My husband (Ret USAF) and I arrived to be greeted by a very gracious and friendly civilian named Christine. Only waited about five minutes and SSgt Swanier took us to her desk. Not only was she quick and efficient, she was absolutely delightful. A credit to the USAF. We were in and out in a total of about 20 minutes. A very positve experience!

        • Travis Air Force Base ID cards Center 5 5          

          Very was friendly I was in and out fast.

        • Travis Air Force Base ID cards Center 5 5          

          It was a great visit though it took over 45 minutes to get helped. The kind and considerate air person who helped us got the process done in only 10 minutes. And it was her birthday. !

        • Travis Air Force Base ID cards Center 5 5          

          Our experience with the ID card center was outstanding. The airmen were courteous and efficient. Thankyou again for the outstanding service.

        • Travis Air Force Base ID cards Center 5 5          

          Went fast.

        • Travis Air Force Base ID cards Center 5 5          

          Fast Efficient Service!!! Thank you

        • Travis Air Force Base ID cards Center 5 5          

          Outstanding! I received a call confirming my appointment choice several days in advance. I subsequently received email confirmation for both my appointment and my wife's. B Upon arrival the waiting area was well organized and spaced. Personnel were very attentive and let us know when our turn was up. Following,!the airman who assisted us was well informed and quite polite and helpful. We appreciated the process and the service. I will pass on my recommendation to fellow retirees and servicemebers with the caveat, call ahead and make an appointment, it makes a difference.

        • Travis Air Force Base ID cards Center 5 5          

          The process was seamless. Very professional. Thanks!

        • Travis Air Force Base ID cards Center 5 5          

          Simone went above and beyond to help us, working through her lunch time to solve several problems for us! Thank you so much!!!

        • Travis Air Force Base ID cards Center 3 5          

          I waited 20 mins past my scheduled appointment time before getting called back, with only 2 others in the lobby. After getting called back, the appointment was quick, professional and friendly.

        • Travis Air Force Base ID cards Center 5 5          

          On Monday, 7/13, my ID card was taken from me at the main gate at about 1:30 PM. The young airman who took the ID didn't know why he had to take it, and I was sent to the Visitor's Center, where I was told to call or contact Customer Service, with the suggestion that would be better off going online since it was hard to get Customer Svs to answer their phone. Now home, I gave the phone a try at about 2:15 PM, and lo and behold, it was answered by M/Sgt Glenn Davis. I requested an appointment, and he said "How about this afternoon?" At 3:15 I was at Customer Svs, and 10 minutes later, I had a new ID card. Thanks to all, and especially to M/Sgt Davis. Who said Government was inefficient! Sid Whiting, Ret USAF, LTC JAG

        • Travis Air Force Base ID cards Center 5 5          

          It was a pleasant experience dealing with the personnel at the Customer Service section. Thank you so much!

        • Travis Air Force Base ID cards Center 5 5          

          The service was Outstanding

        • Travis Air Force Base ID cards Center 5 5          

          Sgt Davis was so quick and helpful with everything I needed and he set my appointment for me right on the spot when I just looked clueless in the hallway in front of mpf. And the personnel at mpf were helpful and quick with the process. THANK YOU!

        • Travis Air Force Base ID cards Center 5 5          

          Thank you

        • Travis Air Force Base ID cards Center 4 5          

          Once we got back it went really quickly. We had an 8:30 appointment, arrived on time and were brought back at 8:55. By 9:00 we were done.

        • Travis Air Force Base ID cards Center 5 5          

          The Travis AFB ID card Center is filled with the most professional folks I have ever had the pleasure of dealing with. They provide very good service and they treat everyone with respect

        • Travis Air Force Base ID cards Center 5 5          

          I was pleasantly surprised how efficient this process was to get my ID. I called and a real person answered the phone. They were very professional and helpful in setting up an appointment. The day of my appointment the efficiency continued. The staff was friendly and I was done within 15 minutes!

        • Travis Air Force Base ID cards Center 5 5          

          It was so pleasant dealing with personnel at Customer Service section. They are so attentive and courteous with us. It took us only few minutes to get my dependent spouse ID. The lady Officer in charge of my processing ID is very efficient very commendable personnel. Thank you so much for the great experience. Zeny Burton

        • Travis Air Force Base ID cards Center 5 5          

          I want to thank everyone there especially Sgt Davis for getting me set up in the computer. Also on the day of my appt to the personnel for processing me fast to get my CAC card.

        • Travis Air Force Base ID cards Center 5 5          

          Helpful and professionally motivated soldiers. Thanks.

        • Travis Air Force Base ID cards Center 5 5          

          They did great! It was fast and easy to get my ID!

        • Travis Air Force Base ID cards Center 5 5          

          Appointment was great. Saw me early and was very efficient.

        • Travis Air Force Base ID cards Center 5 5          

          Pretty smooth process

        • Travis Air Force Base ID cards Center 5 5          

          Very helpful. Thanks for getting us taken care of. Sagers

        • Travis Air Force Base ID cards Center 5 5          

          Great! Treated with respect and kindness.

        • Travis Air Force Base ID cards Center 5 5          

          My appointment today was great. The person that took care of me was friendly and professional. I was in and out with my ID card with in a very short time. Things with smoothly from me beginning to end. Thank you

        • Travis Air Force Base ID cards Center 5 5          

          I was unable to get a new CAC because the system was down. Inconvenience

        • Travis Air Force Base ID cards Center 5 5          

          Let's keep it simple - everyone was awesome - professional, patient, helpful to the nth degree!

        • Travis Air Force Base ID cards Center 5 5          

          Friendly and professional

        • Travis Air Force Base ID cards Center 5 5          

          Very courteous staff. Had an appointment for 8:30 didn't get seen until 8:47

        • Travis Air Force Base ID cards Center 1 5          

          no person at the counter. 23 minutes before a person appeared. My name is spelled wrong.

        • Travis Air Force Base ID cards Center 5 5          

          Appointment was on-time and I was out of there in no time flat. Service was good.

        • Travis Air Force Base ID cards Center 5 5          

          The appointments are the way to go. Quick and easy. Thank you!

        • Travis Air Force Base ID cards Center 5 5          

          They were very timely and efficient. Thank you for your service.

        • Travis Air Force Base ID cards Center 5 5          

          Respect, professionalism towards customers Thank you

        • Travis Air Force Base ID cards Center 5 5          

          Great customer service!

        • Travis Air Force Base ID cards Center 5 5          

          Absolutely great!! Very professional!! Thank you very much.

        • Travis Air Force Base ID cards Center 5 5          

          Sincerely grateful to the MPF team for getting a last minute CAC appointment. As new federal employee I couldn't start working without their help. Thank you.

        • Travis Air Force Base ID cards Center 5 5          

          The staff was very professional, informative, helpful and polite.

        • Travis Air Force Base ID cards Center 5 5          

          The new system is AMAZING!!!! No waiting too long. My appt was 4:00 but got there early, around 3:40pm. Im already out by 4:12pm! I think you guys should just keep it like this. This new process is not too tiring for you guys and it’s not stressful for the military families and active duty members!

        • Travis Air Force Base ID cards Center 5 5          

          Excellent service. Knowledgeable, professional and fast service.

        • Travis Air Force Base ID cards Center 5 5          

          They were so wonderful and understanding. Great group of people.

        • Travis Air Force Base ID cards Center 5 5          

          The service my husband and I received was very efficient and professional at the front desk when we checked in. Thank you for your service, but most of all, stay safe out there!

        • Travis Air Force Base ID cards Center 5 5          

          Our time there was very efficient at the front desk. It feels so good to have an I.D. card again! I was born and raised at Tinker Air Force Base and had to give up my I.D. when I became of age. Now I don't feel like an orphan since I got my I.D. back! Under the circumstances of my husband's cancer, he is now 100% disabled. So, I very much appreciate the military assistance that he is now able to receive. Thank you, God Bless you and stay safe.

        • Travis Air Force Base ID cards Center 5 5          

          Called in at 9am got an appointment at 145pm, came in. 150pm, walked out 230pm with a new card. Decent service

        • Travis Air Force Base ID cards Center 5 5          

          The best!!!

        • Travis Air Force Base ID cards Center 5 5          

          Thank you Travis ID card staff. From the phone call appointment to the service and printing of the dependent card, your service was exceptional and a pleasure!

        • Travis Air Force Base ID cards Center 5 5          

          Very respectful and helpful. Got in and out very fast

        • Travis Air Force Base ID cards Center 5 5          

          Prompt, expert, courteous service. Absolutely could not be better.

        • Travis Air Force Base ID cards Center 5 5          

          NA

        • Travis Air Force Base ID cards Center 5 5          

          Had an appt. Got called quick. Employees very nice. Done in time to make it to work on time.

        • Travis Air Force Base ID cards Center 4 5          

          Scheduling my appointment was a bit of a hassle/challenge. It's a hit or miss with the number listed to call. Once I was able to schedule my appointment, service was great, efficient! I arrived for my appointment at 1413hrs, it was scheduled for 1415hrs. I was walking out of the building at 1426hrs with my new military ID. Awesome!!!!

        • Travis Air Force Base ID cards Center 1 5          

          It was scheduled last week show up today and they wouldn't do it. So I went for nothing. So not good customer service.

        • Travis Air Force Base ID cards Center 5 5          

          AMAZING Staff! I had a real world last second crisis. The MPF staff were able to get me in in less than 48 hours and resolve the issue! Truly First Class group of folks! ESF

        • Travis Air Force Base ID cards Center 5 5          

          Absolutely the best customer service. BRAVO ZULU!

        • Travis Air Force Base ID cards Center 5 5          

          A Military member at Travis AFB on 18 May 2020, updated Deers account for depend son who is attending collage. The military member updated the information in the system wrong and I had told the member this and they were adamant the information was right. Today 26 May 2020 I check Tri-care and was told my son was not eligible for medical care due to DEERS. This has cause a hardship with a cost of $250 -$360 per month for medical coverage that I cant afford. Hopefully this information will reach someone who can ensure the update in DEERS is completed Accurately.

        • Travis Air Force Base ID cards Center 5 5          

          When I first began the process, it was by phone and I could not get a specific list of what was required in the letter from the doctor. After getting all the information that I need, it was a very easy and quick process. The lady at the ID center was very nice and happy as was the one where I got the agent letter. It does seem like the two offices could be combined but I’m sure there is good reason they are not. The building numbers were very confusing as the number has nothing to do with the actual physical address and they are in no apparent order. All in all, it was very efficient and all the people I dealt with were fantastic.

        • Travis Air Force Base ID cards Center 5 5          

          customer service was great

        • Travis Air Force Base ID cards Center 5 5          

          Not one of your most stellar moments.

        • Travis Air Force Base ID cards Center 5 5          

          They were very nice and they all followed social distancing rules. The staff were kind and I appreciate how quickly they served our needs.

          Travis Air Force Base ID Cards Center Other company logo
          540 Airlift Drive BDG 381, Wing D california,ca
          7074248480 USD 5 72

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